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Politics Are Key Factor in Policy Progress

As we approach the culmination of the biannual event known as “the most important election of our lifetime,” it is an opportune moment to assess what this election has in store with regard to the medical professional liability community.

MPL Insurance Sector Report: 2024 Financial Results

Available on-demand: Insights and observations from experts on the MPL industry’s 2024 financial performance and what to expect in the MPL sector in 2025.

The MPL Association Elects Board Chair and Appoints Officers

J. Michael Conerly, MD, FACS, MBA, President and Chief Executive Officer of LAMMICO, has been selected to serve as the Association’s Chair of the Board of Directors.

 

FEATURE

How Patient Engagement Contributes to MPL Claims

Remediating Patient Dissatisfaction Can Curb MPL Claims



In the wake of the COVID-19 pandemic, both providers and patients suffer from burnout. For patients, this burnout can manifest in low patient engagement, which can lead to disengagement. This disengagement, in turn, can lead to a decline in a patient’s ability to manage their own care, which is correlated with poor outcomes.

In a recent study, medical professional liability (MPL) insurance carrier Coverys reviewed five years of closed MPL claims to identify events where a lack of patient engagement was connected to alleged medical errors. The study offers potential areas of focus to increase patient engagement to assist providers and healthcare organizations to reduce the likelihood of a related claim and improve:

Healthcare Outcomes: Engaged patients are more likely to comply with treatment recommendations, take medications as prescribed, and adopt preventative behaviors.

Patient Compliance: Interaction between providers and patients actively reduces noncompliance risk.

Self-Efficacy: When healthcare providers are aware of ways that they can improve patient self-efficacy, they can help patients in need of assistance gain the confidence and ability to take steps to achieve healthcare goals.

Return-on-Investment (ROI): Improved patient engagement can positively impact provider productivity and ROI, reducing the number of visits necessary to realize a successful outcome.